
When Empress Elisabeth had her candied violets delivered from Demel in the 19th century, this elegant Konditorei had already been making cakes and the like for close on 100 years.
- Window and interior displays are often a tourist attraction in their own right
- Enjoy coffee house flair in the seated areas
- The cakes might almost be an art form
- See also:
The K. u. K. Hofzuckerbäckerei

(Window displays invite you in)
First established in 1786, Demel has carved itself into the history of Vienna and the landscape of the old town centre.
This Konditorei occupies new premises on Kohlmarkt, the pedestrianised street that leads away from the Hofburg palace toward the Graben and Stephansdom cathedral.
“New premises” is relative, of course: Demel moved there in the late 1800s. A newspaper of the time wrote (my quick translation):
It’s no more than 100 steps from the previous site of Demel’s sugary ways to the splendour of the new establishment into which the famous court confectioner has moved its paradise for all those Viennese possessed of a sweet tooth.
(The article also notes that one of the bakers was a thin Englishman!)
The counter and store
Opening the entrance doors feels like passing through a time travel portal. Outside, 21st-century Vienna; inside, a Regency-like confectionery.
Unlike most of its colleagues in Vienna, Demel has a relatively large shop at the rear of the ground floor for over-the-counter sales. The feeling is much like you’d get entering Willy Wonka’s factory.
You have the opportunity to buy cakes, of course; this is a Viennese Konditorei, after all. Though I found myself wondering what was a cake and what was a piece of art.
In fact, the whole shop area feels like a cross between an art history museum and a confectioners, thanks to all the stylish packaging and charming displays.
The delights all come at a (hefty) price, of course, but this might be an excellent place to pick up a gift, whether artfully-decorated collections of chocolates, a Demel Sachertorte in a wooden box, or those candied violets that Empress Elisabeth so loved.

(Unknown; box of chocolates from the K. und K. Hofzuckerbäckerei Demel from around 1880; Wien Museum Inv.-Nr. 231872; excerpt reproduced under the terms of the CC BY 4.0 license; photo by Birgit und Peter Kainz)
The seated areas
We had breakfast on the ground floor next to the kitchen before it moved in a recent reorganisation of the layout.
My wife was a little leery of the occasional noise emanating from that kitchen area, but I loved the scents (especially as the apple strudel came out of the oven) and the fact you could view the staff at work through glass walls.
(I’m not sure if such an experience is now possible after the changes.)
Demel’s coffee house salons offer appropriately elegant surrounds; enjoy the coffee house culture, and look down Kohlmarkt from upstairs or outside (in warmer seasons) to see where Haydn used to live.
I’ve made my way through many breakfasts in all manner of coffee houses, so my palate is a little jaded, but I’m going to give an extra gold star to the wonderful Demel jam we had in a little glass jar (available from the shop, too, I believe).
Oh, and a second gold star goes to the waitress for fast, friendly and attentive service. She even brought extra water to the table unsolicited.
Those of you in service-oriented countries may wonder what’s great about unsolicited water, but that has never happened to me before in over 25 years in the city.
The only questionable element to the breakfast was the “Ei im Glas”. I’ll concede that it appears regularly on morning menus in Vienna coffee houses, but I don’t think I’ll ever get used to finding my soft-boiled egg already shelled and arriving in a small glass bowl. Still, when in Rome Vienna…
How to get to Demel
If you’re sightseeing in the centre, you’ll probably walk past Demel, since it’s just a few steps from one end of the Hofburg Palace complex at Michaelerplatz.
Subway: a short walk from Herrengasse station on the U3 line
Bus: catch the 1A or 2A to Michaelerplatz
Address: Kohlmarkt 14, 1010 Vienna | Website