[German: Der öffentliche Verkehr in Wien]
Every city has its good points and its bad points. The public transport system is definitely one of Vienna’s good points. Cheap, frequent, fast, clean, efficient, and rarely overcrowded.
- Wiener Linien is the municipal transport authority
- Their tickets and passes cover all city train and subway services and nearly all tram and bus services
- Buy network passes for cheap, peace-of-mind travel
- The Vienna Card is a visitor card with an integrated public transport pass (includes various tourism discounts)
- Note that face masks are currently required on public transport vehicles and inside all municipal transport buildings, including stations (at the time of writing)
- The municipal transport system timetable is continuing to operate pretty much as normal through the periods of stricter COVID-19 measures
How the system works
The four main forms of transport are U-Bahn (subway), Schnellbahn or S-Bahn (local train), Straßenbahn (tram) and Autobus (bus).
Vienna works on an honesty system with no ticket barriers at stations and no formal, permanent ticket checks on the metro, local trains, trams and buses. You just hop on and off unchallenged. This doesn’t mean public transport is free, though. You do need to buy a ticket.
Now I daresay you may be wondering why you’d bother buying a ticket. And you wouldn’t be the first to think that.
Leaving the ethics and legality aside for the moment, a lack of formal ticket checks does not mean there are no ticket checks. You may encounter a conductor wandering down the city train. Or run into spotchecks at the end of a subway platform. Or find the unassuming gentleman next to you on the tram whipping out his transport authority ID and asking to see everyone’s “Fahrschein.”
These undercover agents are impossible to spot and they’ve heard all the excuses before. Travelling without a ticket incurs a fine, not to mention a whole heap of embarrassment.
So buy a ticket.
Nearly all forms of public transport fall more or less under the same municipal organization (Wiener Linien), so the tickets you buy are independent of your mode of travel.
If you buy a ticket from A to B, it doesn’t matter if you take the tram, city train, subway, or catch the bus. Or use all four to make the journey (provided you don’t take any detours or long breaks).
There are very few services you can’t use with that ticket (mainly selected airport transfer services, the Westbahn rail service, and sightseeing services like the yellow Ring Tram).
If you have children, those under six do not need a ticket. Trams, buses, and subway also remain free until the end of the academic year where the child turns six.
Those under fifteen qualify for reduced-price single ticketsc. Under 15s go free if it’s a Sunday, public holiday or official school vacation period in Vienna (e.g. the summer holidays). This applies to all nationalities, not just locals.
Useful tourist pass
Sightseeing and tourist discount passes for Vienna can come with an integrated travel component that saves you having to organise public transport tickets separately. For example:
- The Vienna card: This is a 24, 48 or 72-hour network travel card for the city, but also qualifies you for various discounts. In fact, just about anywhere you’re likely to visit, watch or see offers some kind of reduction with the Vienna card. See here for more info.
Standard tickets/network cards
Buy your tickets from ticket offices in the main stations, ticket machines in stations, the Wiener Linien online store and (for some basic tickets) from Trafik newsagents/tobacconists.
Machines on trams also sell single tickets, provided you have the coins (the transport authority is migrating to multilingual ticket machines for trams with cashless payment options, but this may take a while).
Some of the tickets you buy need to be validated in a stamping machine before boarding. Whether you need to do so should be relatively clear from the ticket.
You validate a ticket by putting it face up into the yellow or orange slot on the small boxes (see photo for an example) you find in trams and buses, and at the entrances to U-Bahn and S-Bahn stations and platforms. Trains don’t have validation boxes on board.
Tip: If you get lost or forgot where your hotel is, show your stamped ticket to a tram driver or station attendant. They can often tell you where you stamped your ticket, so you can retrace your journey back to the beginning.
Wiener Linien has a lot of ticket options for travelling around Vienna. Here are the main ones…
- Single ticket (Einzelfahrschein): Lets you travel from any point A to any point B within Vienna. The only restriction is the journey must be direct, with no pause. You can change buses, trams and trains as you need, provided you’re taking a continuous journey to your destination.
- 24/48/72-hour network card (24/48/72 Stunden Wien): The relevant time period starts from the moment you first validate the ticket. In that period, you can go where you like, as often as you like, within the city limits.
- 8-day network card (8-Tage-Klimakarte): This ticket has 8 stripes and you stamp each one as you need (beginning with the first). Once stamped, it entitles you to travel anywhere in the city until 1am on the following day.
If you stamp two strips on the same day, then two people can travel using the ticket. Three strips for three people etc.
Tip: Take care using the 8-day card. If you inadvertently stamp the strip marked number 8 first, then this means all 8 strips are used up. Fold the card so that the lowest available number is facing up and at the top of the ticket before you put it into the stamping machine (see photo below).
Note also that the 8-day card isn’t necessarily intended for 8 consecutive days travel. You stamp a stripe if and when you need it.
- Weekly network pass (Wochenkarte): Entitles you to city-wide travel from Monday to 9am the following Monday.
- Monthly network pass (Monatskarte): Entitles you to city-wide travel during the relevant calendar month, plus the first two days of the subsequent month.
The weekly and monthly passes do not require stamping since they come preprinted with the week or month in question.
(If you move permanently to Vienna, the annual pass costs €1 a day, which is the definition of cheap travel.)
Most of the various Wiener Linien network cards and passes are transferable; they’re valid for the bearer and not for any one particular person, unless they carry your name (as is the case with, for example, the annual pass or with a monthly network pass bought online).
Travel zone validity
City-wide travel means exactly that. The Vienna city zone covers just about anywhere you’re likely to go as a visitor. You’ll probably only leave it if you visit one of the surrounding towns or villages. Note, however, that Vienna airport is outside the city transport zone. For details, see:
Tip: I recommend you buy one of the network or tourist passes. They save you money once you make more than a couple of trips in a day, and simply make life easier.
P.S. Look for the “English” link on the Wiener Linien website for up-to-date details on ticket alternatives, prices, conditions, where to buy tickets, online purchase options, timetables, and maps.
…oh, and if your interest in Vienna’s transport system goes beyond the practicalities of getting around the city, then drop into the Wiener Linien museum.