[German: Der öffentliche Verkehr in Wien]
Every city has its good points and its bad points. The public transport system is definitely one of Vienna’s good points. Cheap, frequent, fast, clean, efficient, and rarely overcrowded.
- Wiener Linien is the municipal transport authority
- Their tickets and passes cover all city train and subway services and nearly all tram and bus services
- Buy network passes for cheap, peace-of-mind travel
- See also:
- The Vienna City Card (public transport pass designed for visitors and also includes various tourism discounts)
- The Transport Museum
Travel update:
- At the time of writing, FFP2-standard face masks are required when using public transport in Vienna
- Until autumn 2023, the U2 subway line will not go to four central stations.
How the system works
(Viennese trams)
The four main forms of transport are U-Bahn (subway), Schnellbahn or S-Bahn (local train), Straßenbahn (tram) and Autobus (bus).
Vienna works on an honesty system with no ticket barriers at stations and no formal, permanent ticket checks on the subway, local trains, trams and buses. You just hop on and off.
This doesn’t mean public transport is free, though. You do need to buy a ticket.
Now I daresay you may be wondering why you’d bother buying a ticket. And you wouldn’t be the first to think that.
Leaving the ethics and legality aside for the moment, a lack of formal ticket checks does not mean there are no ticket checks.
You may encounter a conductor wandering down the city train. Or run into spotchecks at the end of a subway platform. Or find the unassuming gentleman next to you on the tram pulling out his transport authority ID and asking to see everyone’s “Fahrschein.”
These undercover agents are impossible to spot and they’ve heard all the excuses before. Travelling without a ticket incurs a fine, not to mention a whole heap of embarrassment.
So buy a ticket.
Nearly all forms of public transport fall more or less under the same municipal organization (Wiener Linien), so the tickets you buy are independent of your mode of travel.
If you buy a ticket from A to B, it doesn’t matter if you take the tram, city train, subway, or catch the bus. Or use all four to make the journey (provided you don’t take any detours or long breaks).
There are very few services you can’t use with that ticket (mainly selected airport transfer services, the Westbahn rail service, and tourist services like the hop on hop off sightseeing buses).
If you have children, those under six do not need a ticket. Trams, buses, and subway also remain free until the end of the academic year where the child turns six.
Those under fifteen qualify for reduced-price single tickets. Under 15s go free on Wiener Linien’s trams, buses and subway trains if it’s a Sunday, public holiday or official school vacation period in Vienna (e.g. the summer holidays). This applies to all nationalities, not just locals.
Useful tourist pass
Sightseeing and tourist discount passes for Vienna may come with an integrated travel component that saves you having to organise public transport tickets separately.
The Vienna City Card, in particular, is specifically designed as a travel pass for tourists. This 24, 48 or 72-hour network travel card for the city also qualifies you for various discounts. In fact, just about anywhere you’re likely to visit, watch or see offers some kind of small reduction with the Vienna City Card. See here for more info.
Standard tickets/network cards
Buy your tickets from ticket offices in the main stations, ticket machines in stations, the Wiener Linien online store or app, and (for some very basic tickets) from Trafik newsagents/tobacconists.
Machines on trams also sell some tickets, provided you have the coins (the transport authority is migrating to multilingual ticket machines for trams with cashless payment options, but this may take a while before every vehicle has converted).
Some of the tickets you buy need to be validated in a stamping machine before boarding. Whether you need to do so should be relatively clear from the ticket.
You validate a ticket by putting it face up into the yellow or orange slot on the small boxes (see photo for an example) you find in trams and buses, and at the entrances to U-Bahn and S-Bahn stations and platforms. Trains don’t have validation boxes on board.
Tip: If you get lost or forgot where your hotel is, show your stamped ticket to a tram driver or station attendant. They can often tell you where you stamped your ticket, so you can retrace your journey back to the beginning.
Wiener Linien has a lot of ticket options for travelling around Vienna. Here are the main ones…
- Single ticket (Einzelfahrschein): Once validated at or for point A, lets you travel to any point B within Vienna. The only restriction is the journey must be direct, with no pause. You can change buses, trams and trains as you need, provided you’re taking a continuous journey to your destination.
- 24/48/72-hour network card (24/48/72 Stunden Wien): The relevant time period starts from the moment you first validate the ticket. In that period, you can go where you like, as often as you like, within the city limits.
At the time of writing, a 72-hour network card costs the same as a weekly network pass (see below). So the latter makes more sense if you buy it online from the Wiener Linien ticket store (then you can choose when the 7-day period begins).
Weekly passes bought offline cover a whole specific calendar week (until 9am the following Monday), so the best value then depends on the timing of your trip. For example, a 72-hour card would make sense if you’re here Sunday to Tuesday or on a similar schedule where you can’t simply use one calendar weekly pass. An advantage of the offline version is that it is valid for the bearer, while the online version is valid only for the name given at purchase.
- 8-day network card (8-Tage-Klimakarte): This ticket has 8 stripes and you stamp each one as you need (beginning with the first). Once stamped, it entitles you to travel anywhere in the city until 1am on the following day.
If you stamp two strips on the same day, then two people can travel using the ticket. Three strips for three people etc.
Tip: Take care using the 8-day card. If you inadvertently stamp the strip marked number 8 first, then this means all 8 strips are used up. Fold the card so that the lowest available number is facing up and at the top of the ticket before you put it into the stamping machine (see photo below).
Note that the 8-day card is not intended for 8 consecutive days of travel. You stamp a stripe if and when you need it. In fact, if you use it for consecutive days, you would be much better off with a weekly pass or another fixed-period alternative.
- Weekly network pass (Wochenkarte): Entitles the bearer to city-wide travel from Monday to 9am the following Monday. As mentioned above, a weekly pass bought online lets you define the start of the 7-day period, but is only valid for a named person.
- Monthly network pass (Monatskarte): Entitles you to city-wide travel during the relevant calendar month, plus the first two days of the subsequent month. As with the weekly pass, this is valid for the bearer. And, equally, a monthly pass bought online is valid only for a single named person, but you can define the starting day and then travel for 31 days from then.
The weekly and monthly passes do not require stamping since they come marked with the period of validity in question.
(If you move permanently to Vienna, the annual pass costs €1 a day, which is the definition of cheap travel.)
Most of the various Wiener Linien network cards and passes are transferable; they’re valid for the bearer and not for any one particular person, unless they carry your name (as is the case with, for example, the annual pass or with a monthly/weekly network pass bought online).
Travel zone validity
City-wide travel means exactly that. The Vienna city zone covers just about anywhere you’re likely to go as a visitor. You’ll probably only leave it if you visit one of the surrounding towns or villages. Note, however, that Vienna airport is outside the city transport zone. For details, see:
Tip: I recommend you buy one of the network passes or the Vienna City Card. They save you money once you make more than a couple of trips in a day, and simply make life easier.
P.S. Check the Wiener Linien website for up-to-date details on ticket alternatives, prices, conditions, where to buy tickets, online purchase options, timetables, and maps.
…oh, and if your interest in Vienna’s transport system goes beyond the practicalities of getting around the city, then drop into the Wiener Linien museum.